Comments on: Forrester Finance Forum 2008 – Second of Three http://expedientmeans.com/2008/06/29/forrester-finance-forum-2008-second-of-three/ Tracking the convergence of society, media and technology Sat, 04 Feb 2012 03:55:51 +0000 hourly 1 http://wordpress.com/ By: Steve A Furman http://expedientmeans.com/2008/06/29/forrester-finance-forum-2008-second-of-three/#comment-901 Mon, 17 Aug 2009 20:04:48 +0000 http://expedientmeans.wordpress.com/?p=459#comment-901 Hopefully a Bot Free Zone. People only.

]]> By: PypesefsOwess http://expedientmeans.com/2008/06/29/forrester-finance-forum-2008-second-of-three/#comment-888 Thu, 13 Aug 2009 22:27:41 +0000 http://expedientmeans.wordpress.com/?p=459#comment-888 This look interesting,so far.
If it’s not just all bots here, let me know. I’m looking to network
Oh, and yes I’m a real person LOL.

Peace,

]]> By: John Cass http://expedientmeans.com/2008/06/29/forrester-finance-forum-2008-second-of-three/#comment-278 Mon, 30 Jun 2008 18:22:13 +0000 http://expedientmeans.wordpress.com/?p=459#comment-278 Great post Steve, thanks for attending and the write up. As Forrester’s Online Community Manager, I am going to make sure the research team has your suggestion:

“What if your business is not in crisis? What if you hear everyone around you say, “We already deliver a great customer experience?” It’s much tougher. Forrester should tackle that topic next.”

]]> By: Jeremiah Owyang http://expedientmeans.com/2008/06/29/forrester-finance-forum-2008-second-of-three/#comment-274 Mon, 30 Jun 2008 03:07:49 +0000 http://expedientmeans.wordpress.com/?p=459#comment-274 Thanks Steve, yet another great coverage post. I’m reading Fred Reichheld’s book to learn more about the value of NPS.

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