On June 22nd and 23rd, Forrester Research held their first ever Customer Experience Forum at the Grand Hyatt in NYC with this timely theme; The Customer Experience Journey: Keeping Momentum in a Downturn. They work hard at keeping it real and relevant. First let’s get the Wordle thing out of the way. I took eight pages [...]
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Archive | June, 2009
Two Years with My iPhone
June 29, 2009
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Today is the second anniversary of the release of the iPhone. Yes, two whole years ago Steve Jobs changed yet another industry that was not computer related (music and cell phones). Now don’t get all mushy on me and start crying for heaven’s sake. I know, I know, you love your iPhone almost as much [...]
Read moreUp – Film Review
June 17, 2009
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What is the definition of story? My answer is “conflict.” Great stories unfold against a backdrop of tension and combine reality and fantasy. Pixar Animation Studios has mastered this formula for kids and grown-ups alike. Their latest work, Up, tracks the life of Carl Fredricksen (Ed Asner) from the time he was a little boy [...]
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