I have been having a lot of fun playing around with hulu.com for the past few weeks. It’s a joint venture between NBC and News Corp. It’s in private beta right now, so you have to make a request to gain access. Here is how Hulu describes what they are in an October 29, 2007 [...]
Read moreSuper Tuesday, Good Experience
We’re so spoiled. Anyone who grew up a U.S. citizen and is reading this has always had the right to vote under the rules of our democratic process. No dictators ruling with an iron fist, no military coups forcing regime change. We get to have our say. But so many of us don’t choose to [...]
Read morePandora – Radio From Music’s DNA
For the last four months or so I have been exploring the Pandora music service from my computer (via the Internet) as well as my Sonos music system. Pandora uses the phenomenal work done by the Music Genome Project to serve up individual songs in a radio station format. In case you are unfamiliar, the [...]
Read moreKindle Makes Electronic Books A Reality, Without the Web
A colleague of mine who is an avid reader of books (the analog paper kind) is very excited about her new Kindle from Amazon. She was kind enough to bring it in for me to play with over lunch last week; here are my observations. The Kindle is Amazon’s first foray into launching a big [...]
Read moreNetgear Fails to Connect on First Impression
In a previous post I wrote about a great out-of-the box customer experience I had with an Olympus E-510 SLR digital camera. Of course for every great experience there is likely to be one not so great. I think you know what’s coming. Very recently I opened up a new wireless router, the Netgear RangeMax [...]
Read moreDisney’s DVD Fast Play Technology Isn’t Fast
If you have kids you know what I’m about to describe. You have wiped the fingerprint smudges from a Disney DVD, loaded it in the player all while your kids are screaming to see it. On comes the FBI warning, then the Interpol warning (sometimes in French, that’s really helpful), then comes Disney’s extra special [...]
Read moreApple’s Site Search Drives Brand Consideration Through Prospect Experience
Apple has always been one of my favorite brands as well as my first choice in computers. I have long admired their web site for how on brand it is, the clean look, crisp copy and easy navigation. My one criticism is that it doesn’t even try to remember me. They never present a home [...]
Read moreExtra, Extra, Click All About It
Subscriptions to newspapers are down. Newsstand sales are down. Most people get their news from the web (or Jon Stewart). This what we are hearing. But I would posit that we need both the analog paper and the online interactive edition found on the web. I have been a regular reader of The New York [...]
Read moreI’m a PC and I’m a Mac: Enough Said
They do a lot of things right in Cupertino. In Redmond, well let’s just say they do a lot of things. Size does matter, but design ultimately wins the day.
Read moreA Simpler Plan
” Everything should be as simple as possible, but no simpler.” Albert Einstein Wednesday, November 8th is World Usability Day. No it’s not another Hallmark Holiday, you don’t need to rush out and buy a card at the last minute. It may seem somewhat contrived and perhaps even unimportant as you sort through the hundreds [...]
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March 4, 2008



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