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Project Manager, Mobile Applications
Discover. A more rewarding way to work. At Discover Financial Services, you’ll find yourself in the company of some of the industry’s smartest and most reliable professionals. And at a company that rewards dedication, values innovation and supports growth. Thrive in an environment that promotes teamwork and shared success. Build on a foundation of mutual respect. Join the company that understands rewarding careers like no other.
Promote a risk-aware culture, ensure efficient and effective risk and compliance management practices by adhering to require standards and processes.Key Responsibilities:
Lead projects through full product development process cycle (creation of project proposal, requirements gathering, usability testing, design feedback & support, build, test support & coordination and post-install defect resolution).
Work with impacted Business Units to obtain their high level requirements; Work with Finance and Analytics to create cost benefit analysis when needed; Work with Business Technology (BT) and the Design Agencies to develop a project timeline that supports the mobile release cadence.
Act as a liaison between the Business Partners, BT Project Managers, Agency, Deposit Operations, Legal, Risk and Customer Experience team; Schedule and facilitate Business Project team meetings; Address and resolve project problems and issues, and escalate as appropriate; Create requirements documents and obtain necessary approvals.
Serves as a knowledgeable resource to obtain answers to business-related questions for the BT partners; Work with impacted business units to produce UAT test plan and test cases; Help resolve testing issues; Participate in daily checkpoint meetings, Sign off on UAT and get necessary business approvals.
Ensure all questions/issues/legal and risk requirements are resolved prior to release; work with BT to develop post-installation validation task list; ensure all business validation occurs successfully.
Effectively manage Agencies, BT, Business Partners, Legal, Security, Risk, Customer Support, Customer Experience and Sr. Management in order to achieve goals, reach delivery targets and to deliver high quality product within budget and on-time.
Develop the supporting marketing collateral to stimulate demand for application through cross-channel highly integrated marketing strategies (discoverbank.com, emails, Account Center, etc).
Be able to manage uncertainty, rapid change, ambiguity, surprises, and a less defined environment.
Takes immense pride in getting things done.Required Skills/Knowledge/Experience:
3-5+ years successfully managing large cross-functional projects and familiarity with AGILE.
3+ years Digital Agency management experience.
Strong problem-solving, resource management, and time-management skills.
Demonstrated ability to coach, manage change, collaborate across groups, develop people and influence the organization.
Demonstrated experience as a role model and leader.
Exceptional written, oral and presentation skills.
Advanced PowerPoint, Excel and MS Office proficiency required.
BA or equivalent experience required; MBA, MS or PMP recommended.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
Please let us know if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodation include making a change to the application process, providing documents or job listings in an alternate format, using a sign language interpreter, or using specialized equipment. Please email us 2-3 available times and the best method to reach you: HireAccommodation@discover.com. Thank you!