I’ve spent some time pouring over Razorfish’s latest study FEED: A Digital Brand Report. In the past they have studied how consumers alter their behavior to
I have always been an advocate for listening to the voice of the customer. In the eighties I was the GM for a bookstore chain.
Just back from the Forrester Consumer Forum. I say just back, but actually it took place in my hometown, Chicago. There was a great turn
“Today is my second anniversary of being a blogger,” he said, as the neon applause sign over his head lights up. October 13, 2007 was
As someone who reads newspapers, printed on paper thank you, I’ve been intently following the downward spiral of this industry over the last several years.
Privacy and identity are lightning rods when you talk about the Internet. Many of us are social animals and are apparently somewhat fearless when it