Like millions of others, I was browsing the iPhone 2.0 applications on iTunes last Friday. I got my iPhone on June 30th, 2007, the first
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Forrester Finance Forum 2008 – First of Three
Great Customer Experience: Easy to Say, Hard to Do. Just returned from the Forrester Research Finance Forum held in New York June 23rd and 24th.
In a Taxi? You Just Might Be On Camera
San Francisco is on of my favorite cities. What’s not to like? It’s scenic, progressive, and has so many landmarks; Golden Gate Bridge, Coit Tower,
Video Self-Portrait From SFMOMA
I had an extra hour this week between sessions while attending a board of advisors meeting in San Francisco, so I walked two blocks to the Museum
Understanding Customer Engagement
I attended the Forrester Marketing Forum in Los Angeles (April 7-9), where over 850 marketers from many of the world’s best known brands gathered to
Participation, Power and Social Influence Marketing
So much talk about social media. It can’t be ignored by firms who want to find more effective ways to market. Everywhere pundits are saying
