Last week a steamy New York City hosted the Forrester Research Customer Experience Forum, Outside In: The Power Of Putting Customers At The Center Of Your
Tag: Forrester
Assessing the Value of Research and Thought Leadership
On Friday, January 21, 2011, I had a distinct honor. I sat on a panel before the entire global sales team of Forrester Research in
How Many Agencies Does it Take to Screw in a Light Bulb?
I recently sat on a panel called Managing Multichannel Agency Relationships at last week’s Forrester Consumer Forum in Chicago. Sean Corcoran the panel moderator and
Forrester Customer Experience Forum Delivers the Goods
On June 22nd and 23rd, Forrester Research held their first ever Customer Experience Forum at the Grand Hyatt in NYC with this timely theme; The Customer
Forrester Marketing Forum 2009 – The Future of TV Advertising
I give full credit for my interest in technology and media to my father. He was a self-taught electronics engineer. That’s right self-taught. He had
Last and Final from the Forrester Consumer Forum 2008
As mentioned in the last episode, this post will skip the Forrester speakers and customer presentations and cover one of the “outsiders.” Forrester always places
Expedient MEANS 