Tag: AT&T

• Customer Experience Customer Service User Experience

  How to Frustrate Your Site Users

  AT&T is my home telephone provider. I switched from MCI WorldCom (remember Bernie Ebbers now incarcerated for fraud and conspiracy) because MCI couldn’t understand that they needed to come to my newly constructed home to actually connect the phone wires from the outside of the house to the inside switch…

  May 13, 2008