Nine years ago this evening I sent my first Tweet. I believe this was after I joined Facebook, but it’s all a blur. For years
Category: Facebook
Les Miserables Close-up
Les Misérables has been told countless times since Victor Hugo gave us his enormous novel. I uncovered over 50 small and large screen versions with
Improving the Customer Experience with Social Media
I have been thinking lately about how customers form their perceptions of brands and what we can do about influencing those memories. Brands and products
Facebook is a Tough Place for Brands to Call Home
There’s no denying that Facebook is becoming a major channel for brands on the planet. I spend quite a bit of time there and likely
The Social Network – Film Review
I expected it to be difficult to separate my personal experiences on Facebook as well as what I have read about Mark Zuckerberg from the
Expedient MEANS 