Nine years ago this evening I sent my first Tweet. I believe this was after I joined Facebook, but it’s all a blur. For years

Tracking the convergence of society, media and technology
Nine years ago this evening I sent my first Tweet. I believe this was after I joined Facebook, but it’s all a blur. For years
I was contemplating whether or not to blog about why I’m on Twitter and how I use it. My first Tweet was February 23, 2008. For
Updated April 5, 2013. Some content previously published. I’ve been using Twitter for five years. It’s amazing to see how much Twitter has changed over
I have been thinking lately about how customers form their perceptions of brands and what we can do about influencing those memories. Brands and products
This month marks my fourth year of writing on this blog. I have posted 265 times, created 147 categories and made 725 tags for all
Earlier this week I attended the Customer Response Summit in Hollywood, Florida. It’s an In The Know event, a company that stays on the forefront