Category: Convergence

• Convergence iPhone Magazines

  The New Yorker Cover Re-Imagined on an iPhone

  I’ve been getting The New Yorker magazine in my mailbox for about 13 years. The archivist in me used to save every issue. It was pretty easy, after all why did I buy a big house if I wasn’t going to fill it up? But three years ago I moved,…

  May 26, 2009
• Convergence Customer Experience Forrester Research Shopping Social Media Social Networks Technology

  Last and Final from the Forrester Consumer Forum 2008

  As mentioned in the last episode, this post will skip the Forrester speakers and customer presentations and cover one of the “outsiders.” Forrester always places a strong speaker at the end of the second day in an attempt to help keep their attendees on site. It usually thins out anyway,…

  November 8, 2008
• Apple Convergence iPhone Technology

  My Favorite iPhone Apps, So Far

  I’ve got a first day (June 30, 2007) iPhone. The beauty of the iPhone is how seamlessly everything is knitted together. Email, text, contacts, calendar, phone, camera, photo gallery, music library, maps, the Internet. I can get to just about anything I might need to know as long as I…

  August 6, 2008
• Books Convergence Technology

  All the World’s a Sage

  Marshall McLuhan’s watershed work The Medium is the Massage: An Inventory of Effects is obviously the inspiration for this post. I first came across his book in 1967 and was completely blown away. My best friend, Tim, a budding graphic designer and fantasy artist, came running up to my front door…

  June 27, 2008
• Convergence Technology

  Online Grocery Shopping Evolves

  I absolutely HATE grocery shopping. Let me be a little more specific. It’s not so much the shopping part that I hate. It’s driving there, waiting in the long checkout lines, pushing the cart to the car, driving them home, lugging them into the house, and generally wasting 1-3 hours…

  June 21, 2008
• Convergence Weather

  Red Cross Using Social Community

  The recent heartbreaking events of the midwest floods have reached unprecedented heights. Anyone that lives in a stricken area or has a friend or loved one there, wants to know as much information as possible about what’s happening on the ground. The American Red Cross has always had a focus…

  June 20, 2008
• Climate Change Convergence Technology

  Agricultural, Industrial, Technological… Eco-Age?

  This really is an exciting time to be alive. There are some crucial moments in the offing. Arguably the most significant presidential election to be held since the birth of the first baby boomer. A realization that our climate is changing and we may be the cause. Growing, insatiable demand…

  June 5, 2008
• Convergence Social Computing Social Networks

  More Thoughts About Social Media

  You’re in a meeting with marketing execs (or you are marketing exec) and the topic is social media. The various constituents around the table have come with their usual analog playbook. “Tell them how great our products are, get them to buy, here’s where we make our money,” blah, blah,…

  June 3, 2008
• Baseball Convergence Me

  Baseball Memories Can’t Be Demolished

  One of the things they don’t tell you about getting older is much of the structural part of the world you experienced in your youth will be demolished before your very eyes. Movie theaters, bars, bowling alleys, stores, schools, sometimes even the residences where you once lived. This change is…

  May 18, 2008
• Art Convergence Google Social Computing

  Google in the Classroom – What if…?

  I have always loved the way Google transforms their logo to draw attention to key dates or milestones. You can see a previous post on this topic here. Underway now is Doodle 4 Google. School kids from kindergarten through high school have been invited to create their own Google logo…

  May 14, 2008
• Apple Convergence Customer Experience Marketing Social Computing Technology User Experience

  Human + Machine = Manifesto

  For purposes of the post, Human is the Marketing department and Machine is the IT department. Manifesto is my rant. Nothing should be read into the terms. I have the highest regard and respect for IT and Marketing people (I am one) everywhere. I attended Interwoven’s annual client summit, GearUp…

  May 6, 2008
• Architecture Art Convergence Television Uncategorized

  Video Self-Portrait From SFMOMA

  I had an extra hour this week between sessions while attending a board of advisors meeting in San Francisco, so I walked two blocks to the Museum of Modern Art (SFMOMA). I really love this structure and was here while it was under construction, then came back a couple of times after…

  April 24, 2008
• Convergence Forrester Research Marketing NeuroMarketing Technology Usability User Experience

  NeuroMarketing – New Tools For Engaging Customers

  Fast forward to some time in the future. The marketing game has completely changed, having evolved beyond test and control, research, etc. Imagine you can understand how your customers react to your products. By react I mean physical responses such as eye movements, heart rate, breathing pace, galvanic skin response…

  April 20, 2008
• Convergence Customer Experience Customer Service Signs

  543 Parking Spaces Remaining

  April is a heavy travel month. Three business trips plus a very much anticipated week long vacation; a delayed spring break. Today my travels have taken me to Columbus, Ohio, spending two nights in a Hilton Hotel near a new and brisk residence and shopping district (Easton). While we were…

  April 2, 2008
• Convergence Music Pandora Radio

  Is Radio Dead? WXRT Says No

  In an earlier post I wrote about my bliss over having discovered Pandora, an online radio station service. A big attraction is not having to listen to annoying commercials and even more annoying DJ’s. The goal of today’s digital music formats is to eliminate the business of music and get…

  March 27, 2008
• Convergence Google Marketing Online Strategy Publishing Social Networks Uncategorized

  Participation, Power and Social Influence Marketing

  So much talk about social media. It can’t be ignored by firms who want to find more effective ways to market. Everywhere pundits are saying that advertising, as we know it, is dead. That social is the next thing. If we create an environment or community where customers can help…

  March 24, 2008
• Advertising Convergence Technology Television Usability User Experience

  Hulu Raises the Bar on Social and Television

  I have been having a lot of fun playing around with hulu.com for the past few weeks. It’s a joint venture between NBC and News Corp. It’s in private beta right now, so you have to make a request to gain access. Here is how Hulu describes what they are…

  March 4, 2008
• Convergence Music Music Genome Project Pandora Sonos User Experience

  Pandora – Radio From Music’s DNA

  For the last four months or so I have been exploring the Pandora music service from my computer (via the Internet) as well as my Sonos music system. Pandora uses the phenomenal work done by the Music Genome Project to serve up individual songs in a radio station format. In…

  January 28, 2008
• Amazon Apple Convergence Kindle Publishing Usability User Experience

  Kindle Makes Electronic Books A Reality, Without the Web

  A colleague of mine who is an avid reader of books (the analog paper kind) is very excited about her new Kindle from Amazon. She was kind enough to bring it in for me to play with over lunch last week; here are my observations. The Kindle is Amazon’s first…

  January 27, 2008
• Appliance Convergence Technology Usability

  Internet Appliance for the Nuclear Family

  As computing evolves, networks expand and technology converges, we are seeing an explosion of new appliances hit the marketplace designed to help consumers remain connected to their new webbed world. There are lots of them that do many things, but the designers who think about culture and society alongside technology…

  November 25, 2007